NK
Neo K

1 reviews | Active since Sept 2025

01 Sept 2025, 17:05

Terrible Service

The worst courier service used, they give a terrible experience

0
Replies (2)
NK
Neo K's update01 Sept 2025, 17:10
Reviewer Update
They don't even try to communicate with you as to why your parcel won't be delivered anymore. They just ****ed me off. Companies should stop using them for courier services. They are a pure failure towards couriering.
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply09 Sept 2025, 06:47
Official
Dear Neo ,
 
 
 We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed. 
 Please accept our sincere apologies for the inconvenience and frustration this may have caused.


Parcel has been delivered
 
 We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
 Once again we humbly apologize and appreciate your patience and understanding.
 
 Sincerely, 
 RAM Team.