CC
Chandre C

1 reviews | Active since Dec 2020

18 Mar 2022, 09:11

Terrible service

Having the same issue as before when it comes to the delivering of a device from Vodacom. Call agent consultants always promise to call back with feedback but never do. I have been calling RAM for the past two days already.

0
Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply18 Mar 2022, 09:28
Official
Hello Chandre.

Please provide to us the tracking number for your parcel so that we can be able to assist you.

We do apologise for the experience you had in the delivery of your parcel and the inconvenience caused thereof.

Kind regards.
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Chandre C's update18 Mar 2022, 09:32
Reviewer Update
My tracking number is U***. I need this package delivered today as it is a gift for someone.
I cannot be dealing with the same issue every time with RAM. This is so frustrating.
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply18 Mar 2022, 11:56
Official
We have escalated the matter with the delivery hub in Industria, and they are making arrangements to have the parcel delivered today still.

We sincerely do apologise for the delayed delivery of your parcel and the inconvenience caused thereof.