TERRIBLE FIRST EXPERIENCE!

This company does not care about its customers, my order from iStore was supposed to be delivered yesterday, but the never gave me an update, their status instead changed as follows: 07:25 OUT FOR DELIVERY IN Klerksdorp. 20:39 RAMMobile NonDelivery - Re-attempt delivery. 21:30 UNSUCCESSFULL DELIVERY IN Klerksdorp - Re-attempt delivery. but my parcel is stuck in Klersdorp whereas my shipping addess is:

Building F20, Room 63, North-West University Potchefstroom Campus 11 Hoffman Street Potchefstroom, South Africa, North West University Potchefstroom Campus, Potchefstroom, North-West, 2531 South Africa ***

I have already cancelled my bus ticket yesterday because of facing uncertainity with the delivery, please RAM HAND TO HAND COURIERS DELIVEY MY PARCEL TO NORTH-WEST UNIVERSITY POTCHEFSTROOM BY MONDAY BEFORE MORE PARTIES ARE INVOLVED ON THIS, mind you I have to take another bus Monday or Tuesday.