1 reviews | Active since Jun 2014
TERRIBLE experience with RAM Hand To Hand Couriers!!!
Firstly ram did not call to organize delivery of my moms medication. the driver of vehicle registration JM 72 LD GP is extremely rude.
he was speeding when he approached my gate and then started hooting like a mad person while i was putting my baby down to get the parcel, he the comes in and bashes our door, doesn't even greet me he tells me he's in a hurry. I'm trying to tell him that i could hear the first hooter but he doesn't want to listen. we then got into an altercation and i could see that he's disrespectful towards me because I'm a woman and i could do nothing to him.
while i was trying to sign the delivery note he kept saying i should hurry up and he needs to be somewhere.
i then asked him not to drive recklessly as there are kids who play on the street and he told me he didn't care that's when I lost it and threw his pen, took the plate number and told him i will report him.
he then called his manager before i did because when i called the manager he didn't even want to listen to me, he already had answers to everything i was saying. this guy had a stinking attitude.
this left a very bad taste in my mouth and now this is definitely bad publicity for RAM as a courier service. i must say that I had a terrible experience with RAM Hand to Hand Couriers
We do apologise for the inconvenience caused in the manner the delivery took place.
Please note that we do not tolerate such a behaviour from any of our employees, and you can rest assured that this will not be taken lightly. It will be investigated so that the necessary disciplinary action can be taken against the courier.
We have escalated the matter to the branch and regional manager to resolve the matter at the soonest possible. They will be in direct contact with you to provide feedback on the matter.
Kind regards.
We do apologise for the inconvenience caused in the manner the delivery took place.
Please note that we do not tolerate such a behaviour from any of our employees, and you can rest assured that this will not be taken lightly. It will be investigated so that the necessary disciplinary action can be taken against the courier.
We have escalated the matter to the branch and regional manager to resolve the matter at the soonest possible. They will be in direct contact with you to provide feedback on the matter.
Kind regards.
