VG
Vincent G

1 reviews | Active since Aug 2022

16 Aug 2022, 16:23

Terrible Experience

Terrible experience.

I had a package which was suppose to be delivered on Friday before 5 pm. I was Unavailable after that and the package would have been delivered after that, and the delay was postponed to Monday. Now, I live in a small rural town, meaning the Rams cars passing through here today all come from the same departure spot for their routes. On Monday, I was passed by a speeding Ram bakkie, and no package was delivered. Only received an email Monday evening stating a failed delivery attempt. Tuesday, the same, and so it continues onwards. NO Customer service when you attempt to contact them. I do not know why big companies like TFG & Vodacom are still making use of them.

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply16 Aug 2022, 16:33
Official
Good day Vincent. 

Thank you for contacting RAM HAND-TO-HAND Couriers. Please accept our sincerest apologies for the delayed delivery and inconvenience this has caused you.  

Please provide us with the tracking number of your parcel so we can assist and have your parcel delivered to you at the soonest possible time.