RS
Ritesh S

1 reviews | Active since Oct 2011

29 Nov 2019, 12:34

Terrible Delivery Service and NO Customer Care

Extremely unhappy with the service received from RAM. I had been expecting a parcel from Standard Bank. Arrangements were made for the specific time for delivery however, the deliver staff does not adhere to the arrangements and delivery is done as per their availability. I have not as yet received my parcel. It would be appreciated if a member of RAM Management contacts me urgently to rectify this situation and make good for this inconvenience.

0
Replies (2)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply02 Dec 2019, 13:07
Official
Good day 
 
Apologies for all inconveniences caused
 
 Please note this parcel has been returned to the sender, please kindly contact the sender for any further queries.
 
 Thank you 
 Warm regards
RS
Ritesh S's update02 Dec 2019, 13:34
Reviewer Update
Greetings, that is unacceptable. Your company was result of all the inconvenience caused. And that’s the response given, “sorry for the inconvenience”. Highly unacceptable.