Terrible Company

I have never experienced such bad service from a courier company before. Bid or Buy uses them as courier of choice and we use them. Sold item to client and booked delivery through BOB with rams. To date package not picked up! and not a person can tell me whats happeneing! Driver leaves notes sales seller not available or no one at premises, which is untrue there is always someone there. Last when i called they said driver tried after 6pm and seems we where closed by then. I said its a residential address and not business address. Which means we where definetly there. Made around 10 calls and still at a complete loss. Client, which her first time buying from me... says it looks like a ****!!! This company is not worth doing business with. They will cost you your time, money and reputation