1 reviews | Active since Mar 2009
Taking incompetence to an art level. Why bother using them unless you are happy to receive your articles about 5 days later.
I placed an order with Clicks on the Wednesday the 22nd September. According to the tracking information it was delivered to the couriers at 08:48 on the 23rd. That implies that the items should have been delivered by any competent courier company on that same day or by the next day at the latest. However I have just been informed by Clicks that Ram do not deliver on a public holiday or over the weekend so that would mean I can only expect delivery on Monday the 27th. That would mean it would take Ram 5 days to deliver a basic small parcel. Clicks why do you bother using them, I haven't a clue why I would ask Clicks to deliver anything in future. I did try to contact Ram, however the first time I tried I received a voice message saying " there is no one to take your call at the moment" and the second time after waiting over 10 minutes I put the phone down.
We do apologise that you feel this way about the service received from Ram.
Please send your parcels on demand services should you require them sooner than the selected one. Also explore the services that we have on our website www.ram.co.za
Do note that your parcel is out to be delivered today at the address provided.
Kind regards.
We do apologise that you feel this way about the service received from Ram.
Please send your parcels on demand services should you require them sooner than the selected one. Also explore the services that we have on our website www.ram.co.za
Do note that your parcel is out to be delivered today at the address provided.
Kind regards.
