SB
Sandesh B

1 reviews | Active since Oct 2021

30 Dec 2025, 15:59

Super Useless

Driver called to attempt delivery and I was on a business call. I called back as I could see on my cameras that he was still at the gate. He responded that he was in another area. Damn good courier service this is as they can travel to another area in supersonic time. All he could have done was turn around and deliver the item. Ram is becoming unreliable. Customer service training should be implemented.

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply05 Jan 2026, 09:39
Official
Dear Sandesh 

We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.

Parcel been delivered 

We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
 
Once again we humbly apologize and appreciate your patience and understanding.
  
  Sincerely,