CC
Chanzelle C
1 reviews | Active since Oct 2022
08 Apr 2025, 14:06
Such poor service
Terrible service from Ram. 2 items arrived in P.E on Saturday it is now Tuesday and still no delivery. When I called I waited 5 mins for my call to be answered when I explained that the parcel has been in p.e since Saturday the gentleman tells me o we don't work on weekends. I told him I understand but it is now Tuesday, he says the driver will call me shortly to give me a time on delivery.... 30 min has now passed and still no call. This is pathetic.
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Ram Hand To Hand Couriers's replyOfficial
09 Apr 2025, 09:01Dear Chanzelle
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel arrived Saturday night , truck linehaul truck was offloaded on Monday morning so it can be sorted for Tuesday
Your parcel has been successfully delivered
Thank you
Ram team
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel arrived Saturday night , truck linehaul truck was offloaded on Monday morning so it can be sorted for Tuesday
Your parcel has been successfully delivered
Thank you
Ram team
Ram Hand To Hand Couriers's reply09 Apr 2025, 09:01
Official
Dear Chanzelle
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel arrived Saturday night , truck linehaul truck was offloaded on Monday morning so it can be sorted for Tuesday
Your parcel has been successfully delivered
Thank you
Ram team
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel arrived Saturday night , truck linehaul truck was offloaded on Monday morning so it can be sorted for Tuesday
Your parcel has been successfully delivered
Thank you
Ram team