EV
Ettienne V
1 reviews | Active since May 2015
24 Jan 2022, 17:02
Struggle with package collection from RAM
Struggle with package collection from RAM . I have been waiting here the whole day for nothing - Nobody came here to pick up the package - Nobody called me - they simply update the log track with : COLLECTION NOT COLLECTED: Postponed - Sender Not Available.
Helpful (0)
Replies (4)0
Replies (4)
Ram Hand To Hand Couriers's replyOfficial
25 Jan 2022, 08:21Hello Ettienne.
Apologies for the experience you had with the collection of your parcel.
We have now escalated the matter to the hub management team to ensure a successful collection of your parcel. They should be in contact with you at the soonest possible time to make necessary arrangements.
Kind regards.
Apologies for the experience you had with the collection of your parcel.
We have now escalated the matter to the hub management team to ensure a successful collection of your parcel. They should be in contact with you at the soonest possible time to make necessary arrangements.
Kind regards.
Ram Hand To Hand Couriers's reply25 Jan 2022, 08:21
Official
Hello Ettienne.
Apologies for the experience you had with the collection of your parcel.
We have now escalated the matter to the hub management team to ensure a successful collection of your parcel. They should be in contact with you at the soonest possible time to make necessary arrangements.
Kind regards.
Apologies for the experience you had with the collection of your parcel.
We have now escalated the matter to the hub management team to ensure a successful collection of your parcel. They should be in contact with you at the soonest possible time to make necessary arrangements.
Kind regards.
EV
Ettienne V's updateReviewer Update
25 Jan 2022, 08:54Much appreciated, Thank you for your quick response
EV
Ettienne V's update25 Jan 2022, 08:54
Reviewer Update
Much appreciated, Thank you for your quick response
EV
Ettienne V's updateReviewer Update
25 Jan 2022, 15:44RAM collected the package. Thank you to all involved
EV
Ettienne V's update25 Jan 2022, 15:44
Reviewer Update
RAM collected the package. Thank you to all involved
Ram Hand To Hand Couriers's replyOfficial
25 Jan 2022, 16:50Thank you for your patience Etteine.
Thank you for contacting us on Hello Peter. We are happy to have your query resolved.
Thank you for contacting us on Hello Peter. We are happy to have your query resolved.
Ram Hand To Hand Couriers's reply25 Jan 2022, 16:50
Official
Thank you for your patience Etteine.
Thank you for contacting us on Hello Peter. We are happy to have your query resolved.
Thank you for contacting us on Hello Peter. We are happy to have your query resolved.