HH
Hendrik H
1 reviews | Active since Jun 2021
23 Dec 2022, 16:57
Struggle with delivery
After a long struggle to get hold of MWEB to find out who will deliver my router since start of December: First MWEB told me that it was delivered on the 14th, however I was in the mountains and could not sign for it Secondly when RAM phoned me they said they have returned the parcel Yesterday morning they promised to deliver the parcel today. It is now past 5'o clock and I still did not receive the parcel
Helpful (0)
Replies (1)0
Replies (1)
Ram Hand To Hand Couriers's replyOfficial
29 Dec 2022, 13:37Good day Hendrik.
Thank you for contacting RAM HAND-TO-HAND Couriers. I am very sorry to hear that you've had negative experience with our service. Please accept our sincerest apologies for the inconvenience and frustration this has caused you, I have checked on our system for your parcel under your name/ surname and cannot pick up anything.
Please will you be so kind as to send me your tracking number so I can gladly assist you at the soonest possible time.
Kind regards, Trae.
Thank you for contacting RAM HAND-TO-HAND Couriers. I am very sorry to hear that you've had negative experience with our service. Please accept our sincerest apologies for the inconvenience and frustration this has caused you, I have checked on our system for your parcel under your name/ surname and cannot pick up anything.
Please will you be so kind as to send me your tracking number so I can gladly assist you at the soonest possible time.
Kind regards, Trae.
Ram Hand To Hand Couriers's reply29 Dec 2022, 13:37
Official
Good day Hendrik.
Thank you for contacting RAM HAND-TO-HAND Couriers. I am very sorry to hear that you've had negative experience with our service. Please accept our sincerest apologies for the inconvenience and frustration this has caused you, I have checked on our system for your parcel under your name/ surname and cannot pick up anything.
Please will you be so kind as to send me your tracking number so I can gladly assist you at the soonest possible time.
Kind regards, Trae.
Thank you for contacting RAM HAND-TO-HAND Couriers. I am very sorry to hear that you've had negative experience with our service. Please accept our sincerest apologies for the inconvenience and frustration this has caused you, I have checked on our system for your parcel under your name/ surname and cannot pick up anything.
Please will you be so kind as to send me your tracking number so I can gladly assist you at the soonest possible time.
Kind regards, Trae.