TP
Thato P
1 reviews | Active since Feb 2020
06 Dec 2024, 12:02
SLOTH 🦥 RAM
Slow and no update delivery.I ordered on bash last update I got was that order ready for collection by Ram, it's day three I called the store trying to see if I can collect it myself and I was advised that the order was collected by Ram but no update received.i can't get hold of ram their numbers ring and drops itself and their WhatsApp messenger it responces with incorrect prompts.its a mess with Ram
Helpful (0)
Replies (3)0
Replies (3)
Ram Hand To Hand Couriers's replyOfficial
06 Dec 2024, 13:12Dear Thato Phu****si
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We will ensure we collect the parcel today
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We will ensure we collect the parcel today
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Best regards,
Ram Hand To Hand Couriers's reply06 Dec 2024, 13:12
Official
Dear Thato Phu****si
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We will ensure we collect the parcel today
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We will ensure we collect the parcel today
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Best regards,
TP
Thato P's updateReviewer Update
06 Dec 2024, 13:13The store says it is collected but your tracker say's it hasn't been collected.
TP
Thato P's update06 Dec 2024, 13:13
Reviewer Update
The store says it is collected but your tracker say's it hasn't been collected.
TP
Thato P's updateReviewer Update
12 Dec 2024, 07:25It's day 11 today still no movement,no update,no one answers calls.Very in professional and bad service.
TP
Thato P's update12 Dec 2024, 07:25
Reviewer Update
It's day 11 today still no movement,no update,no one answers calls.Very in professional and bad service.