NM
Ntokozo M

1 reviews | Active since Jun 2021

23 Jun 2021, 08:57

SICKENING SERVICE

I do not get how these people even have such *********** stuff that are unable to assist with a mere address change.

I was not at home on the day the delivery was due and I called after I received an sms. I called in and said I would like it to be delivered where I was at the time, they said okay give us an the address, she took down the address and said it will be delivered after 2days; which I clearly noted in my response that the change of address is not necessary if delivery can not be immediate as I will be at the main addres in 2days.

They decided to go ahead and change the address after I have noted to SIX different people that the address needs to remain the main address. I have spoken to 6 people saying the same thing!!

The simcard was still sent to the "updated" address twice!!!!!!!!! ****** TWICE BY SIX EMPLOYEES Y'all have money for such silly mistakes cause at the end that is the response I got from Mpumi at the Call Centre. Gladwin at the call centre just left me on hold and eventually hang up on me.

Sies!!!

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