Sick of RAM.
So tired of calling and I'm out of airtime. I called early enough for them to make a plan but atill they did what they always do: shifted it for the next day. It doesn't matter that my new online job depends on it. I'm following up on my old response because mine was ignored. RAM didn't send the parcel out today because maybe they didn't feel like it. The driver from yesterday apparently called from a street o don't know. Meanwhile, the address i sent shows the entire building of my house. I called at 10 am, RAM FAILED AGAIN to make a plan to have my parcel delivered when i need it. I am sick and tired and I will keep posting til i receive it.
Helpful (0)
Replies (5)0
Replies (5)
Ram Hand To Hand Couriers's replyOfficial
08 Jun 2021, 12:21Hi Phumlile.
We do apologise for the delayed delivery of your parcel. The matter is being escalated with the branch management team for immediate expedition and resolution.
Please confirm to us the FULL delivery address and contact number so that they can arrange.
Kind regards.
We do apologise for the delayed delivery of your parcel. The matter is being escalated with the branch management team for immediate expedition and resolution.
Please confirm to us the FULL delivery address and contact number so that they can arrange.
Kind regards.
Ram Hand To Hand Couriers's reply08 Jun 2021, 12:21
Official
Hi Phumlile.
We do apologise for the delayed delivery of your parcel. The matter is being escalated with the branch management team for immediate expedition and resolution.
Please confirm to us the FULL delivery address and contact number so that they can arrange.
Kind regards.
We do apologise for the delayed delivery of your parcel. The matter is being escalated with the branch management team for immediate expedition and resolution.
Please confirm to us the FULL delivery address and contact number so that they can arrange.
Kind regards.
's updateReviewer Update
08 Jun 2021, 14:2318 200325 str. Savanna Park, 3609 (771 Mgqomo Sokhela, Ekuphumeleleni, St Wendolins. 3609) the latter does not show on Google Maps
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's update08 Jun 2021, 14:23
Reviewer Update
18 200325 str. Savanna Park, 3609 (771 Mgqomo Sokhela, Ekuphumeleleni, St Wendolins. 3609) the latter does not show on Google Maps
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Ram Hand To Hand Couriers's replyOfficial
09 Jun 2021, 09:02The branch has been notified.
Though we doubt delivery will be reattempted because the parcel has exceeded the amount of delivery attempts.
Though we doubt delivery will be reattempted because the parcel has exceeded the amount of delivery attempts.
Ram Hand To Hand Couriers's reply09 Jun 2021, 09:02
Official
The branch has been notified.
Though we doubt delivery will be reattempted because the parcel has exceeded the amount of delivery attempts.
Though we doubt delivery will be reattempted because the parcel has exceeded the amount of delivery attempts.
's updateReviewer Update
09 Jun 2021, 12:22Useless response!!! I clearly told the person i was talking to that if it can't be arranged for today, they can contact Rain themselves and arrange for my refund. I don't want to have to call RAM again to ask when the parcel is coming. I've made 4 calls today from 9am. Gave you ample time to make plans. They chose not to. Now I call, they say there are no more drivers. From 9am??
PLEASE MAKE CONTACT WITH RAIN, TELL THEM YOU FAILED TO DELIVERAND I WANT MY REFUND. NOT WILLING TO SETTLE FOR ANYTHING ELSE. I DON'T WANT TO BORROW MORE AIRTIME TO CALL THE DAMN COMPANY TOMORROW.
PLEASE MAKE CONTACT WITH RAIN, TELL THEM YOU FAILED TO DELIVERAND I WANT MY REFUND. NOT WILLING TO SETTLE FOR ANYTHING ELSE. I DON'T WANT TO BORROW MORE AIRTIME TO CALL THE DAMN COMPANY TOMORROW.
's update09 Jun 2021, 12:22
Reviewer Update
Useless response!!! I clearly told the person i was talking to that if it can't be arranged for today, they can contact Rain themselves and arrange for my refund. I don't want to have to call RAM again to ask when the parcel is coming. I've made 4 calls today from 9am. Gave you ample time to make plans. They chose not to. Now I call, they say there are no more drivers. From 9am??
PLEASE MAKE CONTACT WITH RAIN, TELL THEM YOU FAILED TO DELIVERAND I WANT MY REFUND. NOT WILLING TO SETTLE FOR ANYTHING ELSE. I DON'T WANT TO BORROW MORE AIRTIME TO CALL THE DAMN COMPANY TOMORROW.
PLEASE MAKE CONTACT WITH RAIN, TELL THEM YOU FAILED TO DELIVERAND I WANT MY REFUND. NOT WILLING TO SETTLE FOR ANYTHING ELSE. I DON'T WANT TO BORROW MORE AIRTIME TO CALL THE DAMN COMPANY TOMORROW.
's updateReviewer Update
09 Jun 2021, 12:34I had to call today, no one had the decency to call me and tell me what they had decided on. Then they tell me to call Rain myself to get the parcel authorized again. I don't even have the energy to be angry anymore
's update09 Jun 2021, 12:34
Reviewer Update
I had to call today, no one had the decency to call me and tell me what they had decided on. Then they tell me to call Rain myself to get the parcel authorized again. I don't even have the energy to be angry anymore