Shocking service from RAM

I was told to expect a delivery between 8 and 6 and to be home. I was home. I called call center in the morning to tell them that the driver needs to call me as we have no bell on our gate. I waited. At 13h00 I called call center to find out more or less driver would deliver only to be told he had been at the gate shouting for me. There were municipal workers working outside our house making a noise which RAM call center verified with me. You said not to worry they would deliver at 3. No delivery. Then you said 5. No delivery. Shocking service to say the least. I can't enter a complaint on RAM website. the form doesn't work. No surprise.