Shocking rudeness from Ram delivery people.

Good day

On the 2018-08-29 RAM Courier delivery employees came to deliver my parcel with waybill tracking number K ********** . I had my green barcoded Id and Proof of residence and I produced to them, they say I must give them a copy of my ID of which I did not have only had my ORIGINAL ID DOCUMENT AND PROOF OF RESIDENCE with me. I told them that I am quickly going to make a copy of my ID of which I did and when I return the have already left with my parcel.

I contacted RAM COURIER customer care to explain my situation and said the will instruct the people to return to me. of which the never did. I request the parcel to be delivered to me as soon as possible.

I also request to change the delivery address to my home address that is 743 BLOCK C, MABOPANE, O190 reason been that the delivery address that I provided is my work address so I am on leave starting from today 2018-08-29 .the rudeness that I got from the delivery lady and her driver waa shocking..i want Ram to deal with them and also request feedback. They also opened my parcel and left with it opened

Regsrds MRS RM Sekgabi ********** 082