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Elmarie S

1 reviews | Active since Aug 2014

04 Dec 2025, 15:02

Shocking lack of customer service

I have been trying to get hold of the couriers since 7 am this morning as my urgent parcel is en route to George instead of Somerset West! No one responds or answers a call. Useless ! *********** no service

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Replies (4)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply04 Dec 2025, 15:59
Official
Good day 

Thank you for making contact with us 

please advise the address you would like to change to , alternatively you can WhatsApp our line and click the option to change address via our self service WhatsApp 


Thank you 
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Elmarie S's update04 Dec 2025, 16:09
Reviewer Update
Besides calling since 7 am I have WhatsApp messaged since 7 am! No response
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Elmarie S's update04 Dec 2025, 16:30
Reviewer Update
My address is Somerset West NOT George !!!!!
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Elmarie S's update05 Dec 2025, 10:30
Reviewer Update
There is absolutely no excuse for the fact that a company your size does not answer their telephones!! This could have been avoided. In 24 hours not one RAM office has answered a call or Whatsapp.