JM
Jacqueline M
1 reviews | Active since Oct 2024
04 Oct 2024, 06:04
Shocking ********* business-do not use them ever!
The worst experience of my life in 20 years. Ram Couriers is the most *****ulent, *********, *********** courier company I have encountered across South Africa, UK and USA. The worst part is the lying, no communication, lack of accountability and the fact that a company like Vodacom has them as a preferred supplier. Which means Vodacom is on the same level as the partners they have chosen to work with.
Shocking, disrespectful, *********, no customer service
DO NOT USE THESE PEOPLE!!
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Replies (4)0
Replies (4)JM
Jacqueline M's updateReviewer Update
04 Oct 2024, 06:06And then they point fingers at Vodacom. This is basic basic human integrity that they cannot uphold.
JM
Jacqueline M's update04 Oct 2024, 06:06
Reviewer Update
And then they point fingers at Vodacom. This is basic basic human integrity that they cannot uphold.
Ram Hand To Hand Couriers's replyOfficial
04 Oct 2024, 08:39Dear Jacqueline Mendes
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please provide a waybill number so we can assist you
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please provide a waybill number so we can assist you
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply04 Oct 2024, 08:39
Official
Dear Jacqueline Mendes
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please provide a waybill number so we can assist you
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please provide a waybill number so we can assist you
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
JM
Jacqueline M's updateReviewer Update
04 Oct 2024, 13:24This is an unacceptable automated response. Useless communication, drivers lying and not delivering 3 new orders over 3 weeks whilst claiming they are phoning when they DONT phone. They just DONT deliver. Legally you and Vodacom will be taken to court for business loss of income as a result of your inability to be ethical efficient or professional.
JM
Jacqueline M's update04 Oct 2024, 13:24
Reviewer Update
This is an unacceptable automated response. Useless communication, drivers lying and not delivering 3 new orders over 3 weeks whilst claiming they are phoning when they DONT phone. They just DONT deliver. Legally you and Vodacom will be taken to court for business loss of income as a result of your inability to be ethical efficient or professional.
Ram Hand To Hand Couriers's replyOfficial
07 Oct 2024, 15:33Good day
please provide us with a waybill number for your order .
please provide us with a waybill number for your order .
Ram Hand To Hand Couriers's reply07 Oct 2024, 15:33
Official
Good day
please provide us with a waybill number for your order .
please provide us with a waybill number for your order .