SN
Sandile N
1 reviews | Active since Apr 2019
23 Nov 2021, 17:14
SH Nkosi
This ppl call to say they are outside my house and then they couldn't be able to contact my partner whom is the one to receive the parcel. And they where very rude to her because they have not being able to get hold of her in time. I called them to ask if why they are doing the job they are doing if they would be so rude. nd they said i must do what i want to do.
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Ram Hand To Hand Couriers's replyOfficial
24 Nov 2021, 12:37Hi Sandile.
Apologies for the experience you had with the courier crew members and the inconvenience caused thereof.
Please note that we do not tolerate such a behaviour from any of our personnel, and you can rest assured necessary disciplinary action will be implemented as soon as the matter is fully investigated. The aim is to prevent such an occurrence from taking place in the future.
You will be notified by management of the hub on the progress of the matter via a phone call.
Kind regards.
Apologies for the experience you had with the courier crew members and the inconvenience caused thereof.
Please note that we do not tolerate such a behaviour from any of our personnel, and you can rest assured necessary disciplinary action will be implemented as soon as the matter is fully investigated. The aim is to prevent such an occurrence from taking place in the future.
You will be notified by management of the hub on the progress of the matter via a phone call.
Kind regards.
Ram Hand To Hand Couriers's reply24 Nov 2021, 12:37
Official
Hi Sandile.
Apologies for the experience you had with the courier crew members and the inconvenience caused thereof.
Please note that we do not tolerate such a behaviour from any of our personnel, and you can rest assured necessary disciplinary action will be implemented as soon as the matter is fully investigated. The aim is to prevent such an occurrence from taking place in the future.
You will be notified by management of the hub on the progress of the matter via a phone call.
Kind regards.
Apologies for the experience you had with the courier crew members and the inconvenience caused thereof.
Please note that we do not tolerate such a behaviour from any of our personnel, and you can rest assured necessary disciplinary action will be implemented as soon as the matter is fully investigated. The aim is to prevent such an occurrence from taking place in the future.
You will be notified by management of the hub on the progress of the matter via a phone call.
Kind regards.