RM
Rebotile M

1 reviews | Active since Mar 2024

07 Mar 2024, 22:32

************* services

I am actually annoyed with Ram hand to hand delivery. I made an order with a certain retail store and they assigned ram for delivery, that was on the 26 of Feb and from then I expected my parcel to be delivered on the 4th of march. On the 4th of march my parcel was not delivered because my address is incorrect, I called to find out I was told that the numbers I provided are not working I asked which numbers they mentioned numbers I don't know and the promised to resolve the matter . I am writing this with a disgusting face even today I haven't received my parcel and I call them each day and write emails . What they could do is to say we are going to escalate the matter and resolve it. If I can tell you I wasted 4 full days staying at home hoping that my parcel will arrive.

0
Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply08 Mar 2024, 08:28
Official
Good day Rebotile,

Thank you for reaching out to Ram Hand to Hand Couriers.  I would personally like to apologize for the delay and inconvenience caused with regards to your order this is totally not a true reflection of what we stand for as a company and I will personally look into this order and revert today.