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Aileen D
1 reviews | Active since Jun 2014
23 Feb 2021, 13:20
SERVICE-STINKS
POOR SERVICE DELIVERY, POOR CUSTOMER SERVICE- WHEN GET TOLD THAT THEY WILL CALL THE DRIVER TO SEE WHAT TIME HE WILL DELIVER, FROM ONE PERSON PHONE RAM BACK AND SPEAK TO ANOTHER PERSON ONLY TO GET TOLD THAT THEY CANNOT CALL THE DRIVER. TEAM LEADER DOES NOT COME BACK TO A PERSON. KEPT CALLING TILL ABOUT AFTER 18-00. AND ONLY TO SEE ON THE TRACKING THAT YOU HAVE THE NERVE TO BLAME US FOR BASICALLY NOT BEING AT HOME. I CANNOT AND WILL NOT EVER RECOMMEND RAM TO ANYONE.
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Aileen D's updateReviewer Update
24 Feb 2021, 09:0522 February 2021
07:47 | OUT FOR DELIVERY IN Isando, Johannesburg.
08:06 | Outgoing SMS - Consignment has been dispatched for delivery attempt.
08:06 | Outgoing Email - Consignment has been dispatched for delivery attempt.
18:15 | UNSUCCESSFULL DELIVERY IN Isando, Johannesburg - Unavailable - Business - Address Query and contact .
THE ABOVE INFORMATION THAT RAM HAS PUT ON THE TRACK PARCEL IS FALSE, AS WE HAVE BEEN AWAITING THIS PARCEL SINCE THE 18.02.2021. WE HAVE BEEN CALLING JASON WHO SEEMS TO BE THE TEAM LEADER, WITH FALSE INFORMATION THAT HE KEEPS ON GIVING US. I WOULD LIKE THIS TO BE RESOLVED BETWEEN RAM AND VODACOM TO GET ME MY PARCEL ASAP, THIS WEEK STILL. THE ABOVE MESSAGE AS I COMPLAINED BEFORE ABOUT WE KEPT ON CALLING UNTIL 18-15PM THAT EVENING BEING TOLD **** INFORMATION. LIKE MY HUSBAND ASKED JASON HOW DID HE GET INTO A TEAM LEADER POSITION WHEN HE DOES NOT EVEN GET BACK TO A CUSTOMER WH BASICALLY HAS TO LICK HIS ASS, FOR SOME INFORMATIO. THIS BULL**** IS NOT ON. SO BETWEEN RAM AND VODACOM THIS BETTER GET SORTED. RAM **** SERVICE AND VODACOM **** SERVICE TOO.
08:06 | Outgoing SMS - Consignment has been dispatched for delivery attempt.
08:06 | Outgoing Email - Consignment has been dispatched for delivery attempt.
18:15 | UNSUCCESSFULL DELIVERY IN Isando, Johannesburg - Unavailable - Business - Address Query and contact .
THE ABOVE INFORMATION THAT RAM HAS PUT ON THE TRACK PARCEL IS FALSE, AS WE HAVE BEEN AWAITING THIS PARCEL SINCE THE 18.02.2021. WE HAVE BEEN CALLING JASON WHO SEEMS TO BE THE TEAM LEADER, WITH FALSE INFORMATION THAT HE KEEPS ON GIVING US. I WOULD LIKE THIS TO BE RESOLVED BETWEEN RAM AND VODACOM TO GET ME MY PARCEL ASAP, THIS WEEK STILL. THE ABOVE MESSAGE AS I COMPLAINED BEFORE ABOUT WE KEPT ON CALLING UNTIL 18-15PM THAT EVENING BEING TOLD **** INFORMATION. LIKE MY HUSBAND ASKED JASON HOW DID HE GET INTO A TEAM LEADER POSITION WHEN HE DOES NOT EVEN GET BACK TO A CUSTOMER WH BASICALLY HAS TO LICK HIS ASS, FOR SOME INFORMATIO. THIS BULL**** IS NOT ON. SO BETWEEN RAM AND VODACOM THIS BETTER GET SORTED. RAM **** SERVICE AND VODACOM **** SERVICE TOO.
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Aileen D's update24 Feb 2021, 09:05
Reviewer Update
22 February 2021
07:47 | OUT FOR DELIVERY IN Isando, Johannesburg.
08:06 | Outgoing SMS - Consignment has been dispatched for delivery attempt.
08:06 | Outgoing Email - Consignment has been dispatched for delivery attempt.
18:15 | UNSUCCESSFULL DELIVERY IN Isando, Johannesburg - Unavailable - Business - Address Query and contact .
THE ABOVE INFORMATION THAT RAM HAS PUT ON THE TRACK PARCEL IS FALSE, AS WE HAVE BEEN AWAITING THIS PARCEL SINCE THE 18.02.2021. WE HAVE BEEN CALLING JASON WHO SEEMS TO BE THE TEAM LEADER, WITH FALSE INFORMATION THAT HE KEEPS ON GIVING US. I WOULD LIKE THIS TO BE RESOLVED BETWEEN RAM AND VODACOM TO GET ME MY PARCEL ASAP, THIS WEEK STILL. THE ABOVE MESSAGE AS I COMPLAINED BEFORE ABOUT WE KEPT ON CALLING UNTIL 18-15PM THAT EVENING BEING TOLD **** INFORMATION. LIKE MY HUSBAND ASKED JASON HOW DID HE GET INTO A TEAM LEADER POSITION WHEN HE DOES NOT EVEN GET BACK TO A CUSTOMER WH BASICALLY HAS TO LICK HIS ASS, FOR SOME INFORMATIO. THIS BULL**** IS NOT ON. SO BETWEEN RAM AND VODACOM THIS BETTER GET SORTED. RAM **** SERVICE AND VODACOM **** SERVICE TOO.
08:06 | Outgoing SMS - Consignment has been dispatched for delivery attempt.
08:06 | Outgoing Email - Consignment has been dispatched for delivery attempt.
18:15 | UNSUCCESSFULL DELIVERY IN Isando, Johannesburg - Unavailable - Business - Address Query and contact .
THE ABOVE INFORMATION THAT RAM HAS PUT ON THE TRACK PARCEL IS FALSE, AS WE HAVE BEEN AWAITING THIS PARCEL SINCE THE 18.02.2021. WE HAVE BEEN CALLING JASON WHO SEEMS TO BE THE TEAM LEADER, WITH FALSE INFORMATION THAT HE KEEPS ON GIVING US. I WOULD LIKE THIS TO BE RESOLVED BETWEEN RAM AND VODACOM TO GET ME MY PARCEL ASAP, THIS WEEK STILL. THE ABOVE MESSAGE AS I COMPLAINED BEFORE ABOUT WE KEPT ON CALLING UNTIL 18-15PM THAT EVENING BEING TOLD **** INFORMATION. LIKE MY HUSBAND ASKED JASON HOW DID HE GET INTO A TEAM LEADER POSITION WHEN HE DOES NOT EVEN GET BACK TO A CUSTOMER WH BASICALLY HAS TO LICK HIS ASS, FOR SOME INFORMATIO. THIS BULL**** IS NOT ON. SO BETWEEN RAM AND VODACOM THIS BETTER GET SORTED. RAM **** SERVICE AND VODACOM **** SERVICE TOO.
Ram Hand To Hand Couriers's replyOfficial
25 Feb 2021, 11:49Hi Aileen.
We sincerely do apologise for the inconvenience caused in this regard.
Please provide to us the tracking number, as private reply so that we can be able to view it. We would like to investigate the matter further and have it resolved for you at the soonest possible time.
Kind regards.
We sincerely do apologise for the inconvenience caused in this regard.
Please provide to us the tracking number, as private reply so that we can be able to view it. We would like to investigate the matter further and have it resolved for you at the soonest possible time.
Kind regards.
Ram Hand To Hand Couriers's reply25 Feb 2021, 11:49
Official
Hi Aileen.
We sincerely do apologise for the inconvenience caused in this regard.
Please provide to us the tracking number, as private reply so that we can be able to view it. We would like to investigate the matter further and have it resolved for you at the soonest possible time.
Kind regards.
We sincerely do apologise for the inconvenience caused in this regard.
Please provide to us the tracking number, as private reply so that we can be able to view it. We would like to investigate the matter further and have it resolved for you at the soonest possible time.
Kind regards.