1 reviews | Active since Apr 2013
Service... NO NO SERVICE FROM THESE LYING PEOPLE.
I was told on the phone yesterday that my Standard Bank credit card will be delivered today. This morning I received an sms and and email saying that it will be delivered today. So, I sat at home the entire day waiting (taking a day off work) At 17:22 I phoned and spoke to Christopher only to be told that the driver ran out of time. Very nice Total lack of manners and consideration for a customer not to be told that their entire day has been wasted I told them that I will contact Standard Bank regarding this POOR service. I was told that they would call me in 30 minutes and deliver the card before 21:00. Guess what the lying person has not called, now 2.5 hours later.
Tomorrow I will call Standard Bank and lay a complaint about these time wasters and lying people. I will also try to have Standard Bank cancel the contract with this useless company
I was also looking for a courier company for my companies online store, BUT no chance of using these ************* people.
Apologies for the delayed delivery of your parcel and the inconvenience caused thereof.
The branch implemented service recovery to make for the delivery that was not made earlier. We will look into the matter to ensure that this never happens again in the future.
Kind regards.
Apologies for the delayed delivery of your parcel and the inconvenience caused thereof.
The branch implemented service recovery to make for the delivery that was not made earlier. We will look into the matter to ensure that this never happens again in the future.
Kind regards.
