1 reviews | Active since Jan 2018
****! **** service from RAM...
The **** service of the year, this guy his name is Owen and he was for this ****ty company that obviously doesn't hold their employees accountable for ****. His number is *** he waited outside for not even 5 minutes for me and the after when I tell him I'm outside he has the nerve to tell me ill get my p****l on tomorrow or Monday he will see.. While him and his colleagues are laughing when I asked who I'm speaking too and he must give me the name of his boss.. They where laughing because the are used to giving customers bad attitude and getting away with it be I also called the call center and the manager had me on hold for more than 10 minutes.. I should wait for them be they can't wait for me... Rain must ****en know they are going to loose customers because of This delivery company
We do apologise that you have experienced such a service with our delivery personnel.
The matter has been escalated to the respective operations manager to prevent such a behaviour from happening in the future. Please note that here at Ram we do not tolerate nor condone such a behaviour, and we can assure you that it will be dealt with to the highest possible level.
With the courier already being far from the address, we will request for the hub to re-attempt the delivery tomorrow (Saturday).
Kind regards.
We do apologise that you have experienced such a service with our delivery personnel.
The matter has been escalated to the respective operations manager to prevent such a behaviour from happening in the future. Please note that here at Ram we do not tolerate nor condone such a behaviour, and we can assure you that it will be dealt with to the highest possible level.
With the courier already being far from the address, we will request for the hub to re-attempt the delivery tomorrow (Saturday).
Kind regards.