Service doesn't get worse than this!!

The fact that there is no way to communicate with you online is an indication of how little contact you want to have with your customers and how little respect you have for them!! How are you still even in business when your service is so poor?? Where is my parcel???? People were waiting at my residence today after I received a message to say delivery would be between 8:00 am and 5:00pm. No delivery arrived. Nobody rang our doorbell, nobody hooted at our gate. But then I tracked my parcel this evening to see that attempted delivery failed. What nonsense is this???!!! This is for an order placed on 5 December that is now long overdue!! Do NOT get your driver to sit in his vehicle and call me. HE NEEDS TO RING THE DOORBELL OR HOOT AT THE GATE TO ALERT THOSE IN THE HOUSE THAT HE IS THERE TO DELIVER MY PARCEL!!!