LB
Lucinda B

1 reviews | Active since Jun 2021

11 Jun 2021, 08:37

service delivery

so I been waiting for delivery from ram courier on the 1 june 2021 and they get here at 9 the driver tells me I cant get my parcel because I dont have my original id with me ok thats fine I arrange for him to come back the same day as I will have my id later they are a no show and i also tell them I wont be at work the next day they must make the delivery for the Thursday but they still delivered the next day and on thursday morning they sent my parcel back to vodacom but I was in communication with ram from the get go

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Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply11 Jun 2021, 10:25
Official
Good day Lucinda.

Apologies for the inconvenience caused in the attempt to have your parcel delivered.

Please provide to us the tracking number for your parcel so that we can look into what had transpired when they were making the delivery to you.

Kind regards.
LB
Lucinda B's update11 Jun 2021, 10:39
Reviewer Update
My new tracking number is k***
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply11 Jun 2021, 14:04
Official
Please note that there is no tracking with the order number you have just provided.

It could be because the parcel has not yet been consigned for us to collect from the sender.