1 reviews | Active since Jul 2020
****S
My package was sent back to sender because there were three attempts to deliver with no luck, I however missed a call from them once (I was writing an exam).
On the email that was sent to me the tracking link says the item was returned back to sender on 31 Jan 2025 but when I spoke to their agent they tell me the last attempt was 3 Feb 2025 which is a lie because I was at my delivery's reception the whole day and no one contacted me.
Out of all these soo called 3 attempts I only received a call once. I know they are lying about the 3 attempts because I scanned through the hellopeter reviews and everyone is complaining about the same thing.
What throws me off is that they are now making it my responsibility to contact the sender regarding the delivery.
the address provided was incomplete hence we queried your parcel with Vodacom th=o get the name of the company , no feedback was provided hence we sent it back to Vodacom
unfortunately we cannot contact Vodacom on your behalf for security reasons
We apologise for the inconvenience
Thank you
the address provided was incomplete hence we queried your parcel with Vodacom th=o get the name of the company , no feedback was provided hence we sent it back to Vodacom
unfortunately we cannot contact Vodacom on your behalf for security reasons
We apologise for the inconvenience
Thank you