RWS couriers Bloemfontein
Service I’ve received from this courier company has thus far been atrocious to say the least! First encounter was with the delivery person tossing the parcel in my hands on delivery and dropping the phone in my ear when trying to speak to him to please wait whilst I rush home. Second was with the manager when I wasn’t at home to please arrange a different delivery time! He told me he will give me the delivery person’s details so that I can contact them and it is my responsibility to rearrange an alternative delivery day and time. Had to escalate these matters to their regional office! Truly hope @YoungLiving South Africa takes note
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Ram Hand To Hand Couriers's replyOfficial
10 Sept 2020, 17:08Dear Laurent thank you for bringing this to our attention.
We are terribly sorry that you feel this way. Please could you provide to us the details of the incident, so we can find out what has happened and sort this out for you at the soonest possible time. Please include the tracking number for your parcel that you had delivery issue with.
Again, apologies that you have had a bad experience.
Kind regards.
We are terribly sorry that you feel this way. Please could you provide to us the details of the incident, so we can find out what has happened and sort this out for you at the soonest possible time. Please include the tracking number for your parcel that you had delivery issue with.
Again, apologies that you have had a bad experience.
Kind regards.
Ram Hand To Hand Couriers's reply10 Sept 2020, 17:08
Official
Dear Laurent thank you for bringing this to our attention.
We are terribly sorry that you feel this way. Please could you provide to us the details of the incident, so we can find out what has happened and sort this out for you at the soonest possible time. Please include the tracking number for your parcel that you had delivery issue with.
Again, apologies that you have had a bad experience.
Kind regards.
We are terribly sorry that you feel this way. Please could you provide to us the details of the incident, so we can find out what has happened and sort this out for you at the soonest possible time. Please include the tracking number for your parcel that you had delivery issue with.
Again, apologies that you have had a bad experience.
Kind regards.