TD
Tuduetso D

1 reviews | Active since Dec 2018

28 Sept 2021, 12:17

RUDE DRIVERS

Ram drivers are rude and always do not deliver in time and write that no person at that address while they didn't even arrive at your place, they call you you try directing them they become rude and drop calls in your ears from there they no longer take your calls.. had same issue last week Thursday was a lady today is the guy

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Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply28 Sept 2021, 14:39
Official
Good day Tuduetso.

Please note that the courier has contacted you upon delivery of the parcel and was not able to get a hold of you because one of the number is invalid and the other one was not answered.

When the validations agent contacted you, they state that you did not want to direct the courier to the address.

Kind regards.
TD
Tuduetso D's update28 Sept 2021, 14:55
Reviewer Update
HI please stop lying as you have the correct numbers and one of your agents just called me now and told me the driver is outside so which number did they call on as you say numbers are incorrect, firstly your drivers dropped the phones in my ears when i was trying to direct them in the morning hence complaint was laid here
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply28 Sept 2021, 15:05
Official
I was the one who just called you now to make the delivery with the driver.

That is the information I got from both the driver and the agent who called in the morning.