KM
Kwazi M

1 reviews | Active since Sept 2015

10 Jan 2018, 14:59

Ridiculously ***********

Placed a router and sim order with Afrihost who use Ram couriers. Ram guy calls and says they have two cell phones to deliver to me. I declined the order because I obviously didn't order cell phones. Afrihost says I cancelled my order. Only the Ram guy knows why he thought it was cell phones. He's assumption has wasted my time and money because I can't get the same deal anymore.

I reordered with Afrihost. Ram guy calls and says he's on my way to me, I tell him I'm not at that address today and you were supposed to notify me of the day of delivery anyway so I can make arrangements. He says no worries I'll bring it tomorrow. I make arrangements for the next day and wait for the delivery. At 2 pm I decide to call him to follow up, he says sorry the company didn't include my parcel for today's deliveries.

It's been three weeks now that Ram seems to struggle to deliver a single item.

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply10 Jan 2018, 15:21
Official

Good day Kwazi,

Thank you for your post.

We do apologies for all inconveniences caused. We will investigate this and revert with the details of delivery

Thank you

Warm regards

Ram team