1 reviews | Active since May 2013
Rather try one of the other couriers
<p> Hopefully my package arrives tomorrow the 3rd of Feb. Which will be now the 6th business day acompared to the 3 business days. Which can be an issues for a small business owner not being able to get product to a client.</p> <p> </p> <p>Perhaps investigate one of the other guys and i have heard Fastway is better.</p> <p> </p> <p>See details below :</p> <p> </p> <p>I was advised when booking online on the 25th Jan the package would arrive in JHB on the 31 (3 business days starting on the 27th) however the package only left the Cape Town hub last night the 1st of Februrary at 8pm. It should have at least arrived yesterday the 1 st of Feb.</p> <p> </p> <p>The communication i received on the 31 st when i called the client service department was that was on route to JHB and would be delivered yesterday. Then when i call yesterday they said it was still in Cape Town. Reference : RL ********** 95</p> <p> </p> <p>Thanks</p>
Good day,
As per our telephonic conversation, I do apologize for the inconvenience caused due to none delivery.
I have explained due to the full address details not reflecting on your waybill we could not make delivery and this is the reason for this being in our Cape Town hub. The details has been updated and your parcel will be delivered to you Tomorrow.
Regards
Good day,
As per our telephonic conversation, I do apologize for the inconvenience caused due to none delivery.
I have explained due to the full address details not reflecting on your waybill we could not make delivery and this is the reason for this being in our Cape Town hub. The details has been updated and your parcel will be delivered to you Tomorrow.
Regards
Thanks making contact with me. I do appreciate it
I do understand the issue of your systems cutting off of the delivery address on the waybill which affected it being delivered. However this should be prevented as this is out of the customer hands and is a system based issue.
I did provide all correct details for delivery from my side as per the invoice we discussed. Looking forward to my package arriving tomorrow.
Thanks making contact with me. I do appreciate it
I do understand the issue of your systems cutting off of the delivery address on the waybill which affected it being delivered. However this should be prevented as this is out of the customer hands and is a system based issue.
I did provide all correct details for delivery from my side as per the invoice we discussed. Looking forward to my package arriving tomorrow.