Rather get a donkey instead of RAM, it will be faster

If i could give them minus 1 i would. This is the worst courier company ever. I placed an order with Ted Baker on Saturday. Monday i received an email to say i would receive the parcel in 3-5 business days. However, since Monday the parcel has remained in transit and has not reached pta from cpt. When calling RAM there lines just drop and their whatsapp service keeps timing out. Today is Friday and i need the parcel as it is a gift. Honestly ****py service would not recommend