PS
Precious S

1 reviews | Active since Dec 2025

09 Dec 2025, 18:14

RAMS , a bunch of ****s

This courier does not deserve even 1 star ⭐, what a ****ty company . Bunch of liers, it has been 12 days and I have not received my parcel. I order Vans sneakers on the 25th Nov , the handed my parcel to RAMS Courier on the 27th, they are not truthful . 12 days later , I am still waiting. They keep **** updating that my parcel is out for delivery, then they say failed attempt, it happened on the 1st dec, then again yesterday. Today again it says delivery unsuccessful but they never called me nor WhatsApp me. At this point, they must just close that company cause clearly they can’t do their job, I am escalating this matter to Vans South Africa

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply10 Dec 2025, 08:53
Official
Dear Precious 

We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.

Parcel is out for delivery we will ensure to deliver today .

We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
 
Once again we humbly apologize and appreciate your patience and understanding.
  
  Sincerely,