MS
Mojalefa S
1 reviews | Active since Sept 2020
30 Nov 2021, 16:40
RAMMobile NonDelivery - .
I have made two orders for a device from Vodacom, the first one has been cancelled thanks to Ram because the device was not delivered and the second order is about to be cancelled because Ram does not want to deliver the parcel. All I get when I call them is that the team was at your place and they tried to call you but you were not available. How I wish Vodacom had a pick up point like takelot to saves us from all this admin and mediocre services
Helpful (0)
Replies (4)0
Replies (4)
Ram Hand To Hand Couriers's replyOfficial
01 Dec 2021, 11:23Hello Mojalefa.
We sincerely do apologise for the delayed delivery of your parcel and the inconvenience caused thereof.
Please provide to us the tracking number for your parcel so that we can make an arrangement to ensure that the order is delivered at the soonest possible time.
Kind regards.
We sincerely do apologise for the delayed delivery of your parcel and the inconvenience caused thereof.
Please provide to us the tracking number for your parcel so that we can make an arrangement to ensure that the order is delivered at the soonest possible time.
Kind regards.
Ram Hand To Hand Couriers's reply01 Dec 2021, 11:23
Official
Hello Mojalefa.
We sincerely do apologise for the delayed delivery of your parcel and the inconvenience caused thereof.
Please provide to us the tracking number for your parcel so that we can make an arrangement to ensure that the order is delivered at the soonest possible time.
Kind regards.
We sincerely do apologise for the delayed delivery of your parcel and the inconvenience caused thereof.
Please provide to us the tracking number for your parcel so that we can make an arrangement to ensure that the order is delivered at the soonest possible time.
Kind regards.
MS
Mojalefa S's updateReviewer Update
01 Dec 2021, 12:21Thanks for the response. The waybill number is K***. Your follow-up and feedback would be much appreciated.
MS
Mojalefa S's update01 Dec 2021, 12:21
Reviewer Update
Thanks for the response. The waybill number is K***. Your follow-up and feedback would be much appreciated.
Ram Hand To Hand Couriers's replyOfficial
01 Dec 2021, 15:32Tracking shows that the delivery is to be done again tomorrow. The queries department has requested for a redelivery attempt.
Ram Hand To Hand Couriers's reply01 Dec 2021, 15:32
Official
Tracking shows that the delivery is to be done again tomorrow. The queries department has requested for a redelivery attempt.
MS
Mojalefa S's updateReviewer Update
02 Dec 2021, 16:15Good day Ram Team,
I did get the parcel today, thanks a lot for the effort. Much appreciated. Happy client at last :-)
I did get the parcel today, thanks a lot for the effort. Much appreciated. Happy client at last :-)
MS
Mojalefa S's update02 Dec 2021, 16:15
Reviewer Update
Good day Ram Team,
I did get the parcel today, thanks a lot for the effort. Much appreciated. Happy client at last :-)
I did get the parcel today, thanks a lot for the effort. Much appreciated. Happy client at last :-)