RAM, you need to improve your service.

Consignment dispatched for Delivery since around 6am on Wed 4 Dec. They supposedly arrive at the delivery address at about 19h17 the evening on Wednesday 4th Dec, what the heck 19h17!! Firstly, it cleary states deliver by 15h00 between Mon-Fri as it's a business address, I even made it part of name because I know courier companies need things spelt out for them. They going to try and deliver today 6th Dec and the parcel has been again despatch around 5/6am. If after their 3rd attempt my Black Friday item will be returned to supplier (BASH, TFG) for refund. All that I ask is that you deliver by 15h00 and call me on my cell phone once and if I don't pick up please try to call me again. Just feels like there's no real concern that I've requested deliver by 15h00.

WHY does nobody in customer service answer the phones? Now and again the number will come back to say it does not exist. When one does get through, you will be placed on hold for litetally hours costing a tremendous amount of money in call fees. The whatsapp line is a joke. People don't even bother with it.

If BASH continues to use RAM as a service provider I deleting my BASH account and app.