RB
Ruhan B
1 reviews | Active since Apr 2015
30 Jul 2024, 13:35
RAM - Worst courier service in SA
Miscommunication about id, copy of id and then certified copy of id to deliver my package. By far the worst service and lack of communication i have ever had with a courier service in SA. No one is picking up the phone when trying to call them. still waiting for my package.....
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Ram Hand To Hand Couriers's replyOfficial
01 Aug 2024, 07:48Dear Ruhan Breytenbach
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Unfortunately we do need an Original ID or a valid SA Passport or else we cannot deliver the parcel successfully.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Unfortunately we do need an Original ID or a valid SA Passport or else we cannot deliver the parcel successfully.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply01 Aug 2024, 07:48
Official
Dear Ruhan Breytenbach
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Unfortunately we do need an Original ID or a valid SA Passport or else we cannot deliver the parcel successfully.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Unfortunately we do need an Original ID or a valid SA Passport or else we cannot deliver the parcel successfully.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.