DK
Dennis K
1 reviews | Active since Oct 2016
30 Nov 2022, 15:16
RAM WORST COURIER EVER
They have called me on Monday to say they had the wrong address , they confirmed the correct one and promised to deliver yesterday. This is my third day sitting at home waiting for this package! As if I do not have any job to get to! They tracking app said it is delivered . I have followed up on the phone and the phone is not working ( Has some bad sounding static) This is the worst courier service I have ever experienced ! My package is late plans delayed and no accountability of follow up from RAM
Helpful (0)
Replies (3)0
Replies (3)
Ram Hand To Hand Couriers's replyOfficial
30 Nov 2022, 17:24Good day
Thank you for reaching out to us, my sincere apologies you have experienced such poor service. I have escalated this matter and we will get this delivered, our branch Manager will be in contact with you to arrange delivery still this evening.
Our telephone lines has in the interim been resolved, thank you for bringing this to our attention.
Kind Regards
Lulu
Thank you for reaching out to us, my sincere apologies you have experienced such poor service. I have escalated this matter and we will get this delivered, our branch Manager will be in contact with you to arrange delivery still this evening.
Our telephone lines has in the interim been resolved, thank you for bringing this to our attention.
Kind Regards
Lulu
Ram Hand To Hand Couriers's reply30 Nov 2022, 17:24
Official
Good day
Thank you for reaching out to us, my sincere apologies you have experienced such poor service. I have escalated this matter and we will get this delivered, our branch Manager will be in contact with you to arrange delivery still this evening.
Our telephone lines has in the interim been resolved, thank you for bringing this to our attention.
Kind Regards
Lulu
Thank you for reaching out to us, my sincere apologies you have experienced such poor service. I have escalated this matter and we will get this delivered, our branch Manager will be in contact with you to arrange delivery still this evening.
Our telephone lines has in the interim been resolved, thank you for bringing this to our attention.
Kind Regards
Lulu
DK
Dennis K's updateReviewer Update
02 Dec 2022, 15:50Over 3500 Negative reviews ! This is poor service at its finest. Distilled incompetence. Not even 200 good reviews ? Lulu please can you do something
DK
Dennis K's update02 Dec 2022, 15:50
Reviewer Update
Over 3500 Negative reviews ! This is poor service at its finest. Distilled incompetence. Not even 200 good reviews ? Lulu please can you do something
DK
Dennis K's updateReviewer Update
05 Dec 2022, 18:15Hi Lulu , it was delivered this afternoon, One driver ( Sibusiso) was respectful and the other guy very rude ! I did not get his name but Sibusiso was great
DK
Dennis K's update05 Dec 2022, 18:15
Reviewer Update
Hi Lulu , it was delivered this afternoon, One driver ( Sibusiso) was respectful and the other guy very rude ! I did not get his name but Sibusiso was great