JM
Juan M

1 reviews | Active since Feb 2014

17 Aug 2023, 11:40

Ram - Worst courier company in SA

The worst possible customer experience from RAM couriers Rustenburg. Parcel to be delivered to me never delivered, driver not getting the correct instructions from the office, after many calls to get the delivery done, the driver puts the phone down in your ear and the Rustenburg Branch stops answering my calls and head office phones just to tell me they can do nothing and basically don't care. they will send it back and the order will be cancelled which was late in the first place as they don't know what they really need to to or where to deliver. If you ever want to use any courier, use any but RAM (especially Rustenburg).

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Replies (4)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply17 Aug 2023, 11:58
Official
Good day,

Thank you for reaching out to Ram Hand to Hand Couriers.   I will look into the below query and contact you back with feedback I am sorry about the poor service received 
JM
Juan M's update28 Sept 2023, 13:01
Reviewer Update
No reply received over a month later - thought as much
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply28 Sept 2023, 13:13
Official
Good day Juan, please do provide me with the waybill number in question, you can do so if you wish via private reply and I will look ino the matter for you and will provide you with feedback
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply28 Sept 2023, 13:15
Official
Good day Juan, please do provide me with the waybill number in question, you can do so if you wish via private reply and I will look ino the matter for you and will provide you with feedback