RAM will RAM their own business into the ground by operating this way. Imagine the fuel costs involved. I hope to never have to use them as a delivery service again.

Never phone to say they are on their way. They let you know they are at the gate, and expect you to leave work and be there in a minute. After arrangements were made for the next day, they lie, and say the customer couldn't be contacted and was busy with his own errands, which was a lie. The next day, Wednesday, they said on an SMS, they will be coming on Wednesday, they never pitched up. After speaking to a RAM consultant again, they arranged again for it to be delivered on Thursday. Finally my router arrived, and guess what, no sim card in the box which Vodacom had sent me.