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Bonginkosi B

1 reviews | Active since Nov 2019

22 Nov 2019, 17:23

RAM wants to give us orders in our own spaces - that's bullying

RAM, tell your drivers it's none of their business to tell me "I'm waisting time, I must tell my family to look for my ID in the house!" First of all RAM gets to my house to deliver a parcel for me, without informing me they'll be coming. Can't you send an SMS at least to let me know you are coming on such and such a day, never mind the time? (even if you had communicated in the morning, I would have made means. Surely an SMS doesn't cost that much. I ask the driver to wait for me as I was only a few minutes away, he had the audacity to tell me I'm waisting time I should be telling my family to look for my ID in the house, because he can't wait, as though its my problem. Other companies do inform us. It's okay take that parcel back to where it came from. I guess big companies like Vodacom will soon realise they might lose business if they continue using your services. If they send you to deliver the parcel I promise I'm cancelling that deal with them. Going through the Hello Peter reviews I've realised I'm not the first.

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply27 Nov 2019, 08:10
Official
Good day. Thank you for your post. Our most humble apologies for the late delivery and service level you have received. Your compliant will be lodged and handed over to senior management to investigate further and deal with relevant parties that contributed to you complaint. Kind regards