RAM TO MUCH EFFORT GETTING PARCEL FORM A-B

1 star is way too much.. Had to have my parcel delivered to my Daughters work because they don't deliver to our area. Parcel was supposed to be delivered yesterday before 5pm (as per their SMS) my daughter sat at work till 17:45 security company can confirm this. I was on the phone for 35 min from 17:00 - 17;45 to find out where the driver was. I received "oh there is nothing I can do" from the person on the other end. The driver never pitched, yet on the system it shows "no one there to collect the parcel" and this just after 16:00. What a load of hog wash. I Just tried to arrange delivery as I my daughter only works till 11am today. She can't sit at work in an industrial area till your driver desides to show up eventually. It isn't my fault that RAM couriers don't deliver to my home address, RAM is the only courier service that does not deliver in this area. So your customer service is the worst, your staff is unhelpful, they get paid to do as little as possible, cause doing something is to much effort. I am writing a review on hello Peter and FNB and every site I can find., Change your slogan. RAM, TO MUCH EFFORT GETTING PARCELS FROM A TO B