RN
Ridaah N
1 reviews | Active since Sept 2019
10 Feb 2020, 14:44
Ram, the worst ever.
What a horrible experience, call centre is unprofessional, the phone lines is so bad that cut the call when you speaking to them, it literally took 6calls before nothing gets sorted. They dont stick to times and truly wasted my whole day. I still never gotten a proper answer to where my parcel is which is from cell c.
I truly wouldnt recommend their service.
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Ram Hand To Hand Couriers's replyOfficial
12 Feb 2020, 15:19Good day, thank you for your post. Our most humble apologies for the poor service you have received and also that you did not received your parcel. We will lodge the complaint and hand over to management to investigate as why you received your parcel late parcel, the relevant parties that contributed to you not receiving your parcel will be dealt with accordingly. Kind regards
Ram Hand To Hand Couriers's reply12 Feb 2020, 15:19
Official
Good day, thank you for your post. Our most humble apologies for the poor service you have received and also that you did not received your parcel. We will lodge the complaint and hand over to management to investigate as why you received your parcel late parcel, the relevant parties that contributed to you not receiving your parcel will be dealt with accordingly. Kind regards