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Evan R
1 reviews | Active since Feb 2019
05 Dec 2025, 12:33
RAM - The worst courier in SA?
If I could give Zero stars, I would. Awaiting a delivery that is due today. It has been sitting in their depot since Tuesday and no sign on their website that it will be delivered today as per the SLA. They do not answert their phone, respond to emal, WhatSapp channel is broken, forms dont work on their website. *** RAM, how are you a preferred service provider for any business.
Helpful (0)
Replies (3)0
Replies (3)
Ram Hand To Hand Couriers's replyOfficial
05 Dec 2025, 13:02Dear Evan
We sincerely apologise for the delays you are currently experiencing with your delivery. As we are in our peak season, our parcel volumes have more than tripled, and our operations teams are working around the clock to manage the increased demand.
Despite these challenges, please rest assured that your parcel is in progress and will be delivered. At this moment, we are unfortunately unable to provide an exact delivery time, but our teams are prioritising all outstanding shipments and doing everything possible to speed up the process.
We truly appreciate your patience and understanding during this exceptionally busy period. Thank you for allowing RAM Hand-to-Hand Couriers to serve you.
Kind regards,
RAM Hand-to-Hand Couriers Customer Support
We sincerely apologise for the delays you are currently experiencing with your delivery. As we are in our peak season, our parcel volumes have more than tripled, and our operations teams are working around the clock to manage the increased demand.
Despite these challenges, please rest assured that your parcel is in progress and will be delivered. At this moment, we are unfortunately unable to provide an exact delivery time, but our teams are prioritising all outstanding shipments and doing everything possible to speed up the process.
We truly appreciate your patience and understanding during this exceptionally busy period. Thank you for allowing RAM Hand-to-Hand Couriers to serve you.
Kind regards,
RAM Hand-to-Hand Couriers Customer Support
Ram Hand To Hand Couriers's reply05 Dec 2025, 13:02
Official
Dear Evan
We sincerely apologise for the delays you are currently experiencing with your delivery. As we are in our peak season, our parcel volumes have more than tripled, and our operations teams are working around the clock to manage the increased demand.
Despite these challenges, please rest assured that your parcel is in progress and will be delivered. At this moment, we are unfortunately unable to provide an exact delivery time, but our teams are prioritising all outstanding shipments and doing everything possible to speed up the process.
We truly appreciate your patience and understanding during this exceptionally busy period. Thank you for allowing RAM Hand-to-Hand Couriers to serve you.
Kind regards,
RAM Hand-to-Hand Couriers Customer Support
We sincerely apologise for the delays you are currently experiencing with your delivery. As we are in our peak season, our parcel volumes have more than tripled, and our operations teams are working around the clock to manage the increased demand.
Despite these challenges, please rest assured that your parcel is in progress and will be delivered. At this moment, we are unfortunately unable to provide an exact delivery time, but our teams are prioritising all outstanding shipments and doing everything possible to speed up the process.
We truly appreciate your patience and understanding during this exceptionally busy period. Thank you for allowing RAM Hand-to-Hand Couriers to serve you.
Kind regards,
RAM Hand-to-Hand Couriers Customer Support
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Evan R's updateReviewer Update
05 Dec 2025, 13:05This in no way helps me, a generic response tells me nothing, my delivery is scheduled for today, am I going to recieve my parcel or not? I included the waybill number as part of my intiial reponse. So please answer my question.
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Evan R's update05 Dec 2025, 13:05
Reviewer Update
This in no way helps me, a generic response tells me nothing, my delivery is scheduled for today, am I going to recieve my parcel or not? I included the waybill number as part of my intiial reponse. So please answer my question.
ER
Evan R's updateReviewer Update
05 Dec 2025, 13:06 This in no way helps me, a generic response tells me nothing, my delivery is scheduled for today, am I going to recieve my parcel or not? I included the waybill number as part of my intiial reponse. So please answer my question. Waybill number - MTG1T***3
ER
Evan R's update05 Dec 2025, 13:06
Reviewer Update
This in no way helps me, a generic response tells me nothing, my delivery is scheduled for today, am I going to recieve my parcel or not? I included the waybill number as part of my intiial reponse. So please answer my question. Waybill number - MTG1T***3