RAM - The worst courier company in South Africa.

The worst service I've gotten from a courier company to date. My parcel was supposed to be here on the 23rd, I wasn't told I need my ID despite me coming out of my house with my phone on which he called me. They rescheduled for the 24th where they took my parcel to the COMPLETE wrong address. Today is the 25th and I called only to hear my parcel isn't out for delivery because they had to change the address? How does that make sense considering they were at my house on the 23rd? They also said there's nothing they can do to get my parcel to me. Another note is the managers said they would call me back on the 24th but I didn't get any phone calls whatsoever and I had to call in to find out what's going on. Do not use these people. Your money is better spent elsewhere.