CP
Celina P

1 reviews | Active since Dec 2020

15 Dec 2020, 16:12

RAM & SWATCH BAD SERVICE

Horrible Horrible service I have been waiting more than a week for a parcel I ordered from Swatch for a birthday present. They promise to phone before delivery, don’t phone then deliver to wrong address. Why SWATCH watches uses RAM is bad business for them. NEVER AGAIN. When I queried with SWATCH they just say they can’t get through to RAM so they will mail them. My daughter’s birthday is today 15/12 I ordered the watch on 04/12 NO WATCH what must i say to my daughter now?

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Replies (2)
CP
Celina P's update16 Dec 2020, 13:41
Reviewer Update
Thank you RAM you went out of your way to deliver after hours. Appreciate it.
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply17 Dec 2020, 12:29
Official
Good day Celina.

We do apologise for the delayed response to your inquiry.

We are glad that the branch was able to re-arrange to have your parcel redelivered afterhours to make up for the delay.

Kind regards.