1 reviews | Active since Oct 2016

19 Oct 2016, 10:32

RAM SUCKS!!! POOR SERVICE DELIVERY!!!

<p>I JUST SPOKE TO A FEMALE RAM CONSULTANT FEW MINUTES AGO, CONCERNING A PARCEL THAT I WAS SUPPOSE TO GET ON FRIDAY FROM CELL C. SHE TOLD ME THEY WILL DELIVER IT TOMORROW AND I TOLD HER IM OFF TODAY SO I NEED IT DELIVERED TODAY THATS WHY I TOOK THE DAY OFF. SHE THEN HUNG UP ON ME. YESTERDAY THEY BUZZED ME AND INFORMED CELL C THAT IM NOT PICKING UP MY PHONE WHEREAS IT ONLY RANG ONCE. THE TIME WAS 16:17 SO I SUPPOSE THEY WANTED TO KNOCK OFF BY 17:00. CELL C MUST USE ANOTHER COURIER IF THEY WANT TO KEEP THEIR CUSTOMERS. THIS REALLY SUCKS...</p>

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Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply19 Oct 2016, 11:01
Official

Good day

Thank you for bringing this to our attention.

I sincerely apologise for any inconvenience caused. The agent that you dealt with will be disciplined accordingly.

I have spoken to all parties with regards to your delivery and I can assure that your parcel will be delivered tomorrow

Once again please accept our sincere apology

Warm regards

Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply19 Oct 2016, 11:02
Official

Good day

Thank you for bringing this to our attention.

I sincerely apologise for any inconvenience caused. The agent that you dealt with will be disciplined accordingly.

I have spoken to all parties with regards to your delivery and I can assure that your parcel will be delivered tomorrow

Once again please accept our sincere apology

Warm regards

's update19 Oct 2016, 16:52
Reviewer Update

I hope they will call me on time so they can arrange with me since i will be at work until 14:00. Should it not be delivered tomorrow then RAM CAN KEEP THAT PARCEL, THEY WILL DEAL WITH CELL C... I CAN'T DEAL WITH SUCH!!!!