SD
Sjabuliso D
1 reviews | Active since Oct 2018
16 Aug 2022, 14:20
RAM should be shut down
Their service is thw worst in the world. Delivered my parcel to a wrong address and even after I call them 20 times and was placed on hold for 1 hour on each call they still seem clueless on whats happening
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Ram Hand To Hand Couriers's replyOfficial
16 Aug 2022, 15:02Good day.
Thank you for contacting RAM HAND-TO-HAND Couriers.
This is completely unacceptable, I’m deeply sorry for the inconvenience and frustration you’ve experienced and we’re committed to resolving this as soon as possible. I have escalated this to the branch manager at our Hub in Cape Town. A full investigation is being done to find where the parcel was delivered and have this matter rectified. I appreciate your patience with us as we investigate this issue. I will provide feedback as soon as possible Again my sincere apologies.
Thank you for contacting RAM HAND-TO-HAND Couriers.
This is completely unacceptable, I’m deeply sorry for the inconvenience and frustration you’ve experienced and we’re committed to resolving this as soon as possible. I have escalated this to the branch manager at our Hub in Cape Town. A full investigation is being done to find where the parcel was delivered and have this matter rectified. I appreciate your patience with us as we investigate this issue. I will provide feedback as soon as possible Again my sincere apologies.
Ram Hand To Hand Couriers's reply16 Aug 2022, 15:02
Official
Good day.
Thank you for contacting RAM HAND-TO-HAND Couriers.
This is completely unacceptable, I’m deeply sorry for the inconvenience and frustration you’ve experienced and we’re committed to resolving this as soon as possible. I have escalated this to the branch manager at our Hub in Cape Town. A full investigation is being done to find where the parcel was delivered and have this matter rectified. I appreciate your patience with us as we investigate this issue. I will provide feedback as soon as possible Again my sincere apologies.
Thank you for contacting RAM HAND-TO-HAND Couriers.
This is completely unacceptable, I’m deeply sorry for the inconvenience and frustration you’ve experienced and we’re committed to resolving this as soon as possible. I have escalated this to the branch manager at our Hub in Cape Town. A full investigation is being done to find where the parcel was delivered and have this matter rectified. I appreciate your patience with us as we investigate this issue. I will provide feedback as soon as possible Again my sincere apologies.