1 reviews | Active since Apr 2010
RAM rhymes with sham
I have never been as frustrated by a company as I am with RAM You cannot get help when you call. I called on Saturday and today. The wait was 20 minutes+ for each call. Then the call was "dropped"/ cut in the middle of both conversations. The WhatsApp line is USELESS. I have had 3 notifications of delivery but I have not received my item yet 05/12/2025 - Delivery will be done on or before: Friday, 05 Dec 2025. I wasted my time and waited all day for the delivery. It was not delivered. The tracking then showed Unsuccessful Delivery on Friday, 05 Dec 2025 05:49 PM. But no-one had been here or called me 06/12/2025 - Out for Delivery on Saturday. Not delivered 08/12/2025 - Out for Delivery on Monday. Once again I have spent the entire day waiting for the delivery. No delivery Why are big companies still using them for their deliveries
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel is out for delivery today and we will ensure delivery takes place today
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel is out for delivery today and we will ensure delivery takes place today
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,