TM
Thandi M
1 reviews | Active since Jul 2015
22 Aug 2024, 08:07
RAM POLOKWANE NOT DELIVERING MY ORDER
I have made an online order which is supposed to be delivered or courier by Ram, my order has arrived in polokwane warehouse on monday 19 August 2024, yesterday 20 August 2024 when I track my order it was out for delivery and it was not, today 21 August I haven't received by order yet. Help on what to do with this issue. Thank you in advance.
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Replies (1)
Ram Hand To Hand Couriers's replyOfficial
22 Aug 2024, 17:36 Dear Thandi Mohale
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We humbly apologize for the inconvenience caused.
Parcel has been delivered
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We humbly apologize for the inconvenience caused.
Parcel has been delivered
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply22 Aug 2024, 17:36
Official
Dear Thandi Mohale
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We humbly apologize for the inconvenience caused.
Parcel has been delivered
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We humbly apologize for the inconvenience caused.
Parcel has been delivered
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.