RAM Parcel dispatched to a non-existent address - twice

Ram need to deliver a package to me from Vodacom (ref: K***) Vodacom discussed the delivery address with and made sure the correct details were captured. Yesterday my father (note not I) got an email from RAM advising him that the parcel was out on delivery. He forwarded me the email - the email had the wrong address, wrong phone number and wrong email address. I contacted RAM by email (***) but did not get a response. I contacted the call centre and Desmond refused to help me claiming that this needs to be taken up with Vodacom. He said he would put me through to them but cut me off! "Kloli" the driver then contacted me to say that he was lost. I explained that the address on the delivery note did not even exist in reality. I offered to meet him to make the delivery easier but he declined.

Today another email goes to my dad - against wrong email address, phone numbers and delivery address. I send RAM another email. The driver contacts me, says he can't find the address - using the wrong / non existent address again.

He blames yesterdays driver for not reporting the address as incorrect but I told him that the tracking system shows that yesterdays address was not correct.

HOW CAN RAM SEND A PARCEL OUT TO AN ADDRESS THAT DOES NOT EXIST AND THEN AGAIN A SECOND TIME?

4 June 2020: Ticket Number 76949 has been assigned to Tshepiso Mokoena 5 June 2020: Ticket Number 78720 has been assigned to Benny Mouers

VODACOM IS JUST A GUILTY OF POOR SERVICE BUT THAT WAS ANOTHER POST ON HELLO PETER . COM THAT VODACOM JUST BLEW OFF.